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Have questions or want to learn more about myEye? We'd love to hear from you. Our team is ready to assist you with any inquiries.
Contact Us
Have questions? We'd love to hear from you. Send us a message and we'll respond as soon as possible.
We aim to respond to all inquiries within 24 hours during business days.
Frequently Asked Questions
How quickly will I receive a response?
We aim to respond to all inquiries within 24 hours during business days. For urgent matters, please email us directly.
What is myEye and how does it benefit my clinic?
myEye provides automated eye imaging cameras to primary care and non-eye clinics, enabling you to offer comprehensive eye screening services to your patients without needing an on-site ophthalmologist. The images are reviewed remotely by certified eye care professionals.
Do I need specialized staff to operate the camera?
No specialized training is required. Our cameras are fully automated and easy to use. Your existing staff can be trained quickly to operate the equipment, and the system guides patients through the imaging process.
How does the connection with eye clinicians work?
Once images are captured, they are securely transmitted through our platform to licensed eye care professionals who review the results remotely. You receive detailed reports within a few days that you can discuss with your patients, along with recommendations for follow-up care when needed.
What conditions can be detected?
Our imaging technology can help detect various eye conditions including diabetic retinopathy, glaucoma, macular degeneration, and other retinal diseases. Early detection allows for timely referral to specialists and better patient outcomes.
Is patient data secure?
Absolutely. We are fully HIPAA compliant and use industry-leading encryption and security measures to protect all patient data. Our platform ensures secure transmission, storage, and access to all medical information.
What equipment and setup is required?
We provide the automated retinal camera and all necessary software. The equipment requires minimal space and a standard power outlet. Our team handles installation, training, and ongoing technical support to ensure seamless integration into your workflow.